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The qualified, multilingual specialists of the HEIDENHAIN helpline at the main facility in Traunreut support you in solving your problems. Especially if you need technical support the helpline team can provide detailed advice and information on measuring systems, controls, and NC and PLC programming.
Moreover, the on-call service upon machine breakdown provides telephone support and can deliver goods even beyond the regular office hours. As you can see, we do everything to keep your production up and running. However, not all problems can be solved over the telephone. For our service engineers, on-site servicing is a matter of course—all around the world.