Message menu on the information bar

Application

In the message menu of the information bar, the control shows pending errors and notes. When opened, the control displays detailed information about the messages.

Description of function

The control uses the following symbols to differentiate between the types of messages:

Symbol

Message type

Meaning

Error

Question type

The control displays a dialog with several options you can select from.

You cannot clear this error message: you can only choose one of the possible responses. If necessary, the control continues the dialog until the cause or correction of the error has been clearly determined.

Error

Reset type

The control must be restarted.

This message cannot be cleared.

Error

Emergency-stop type

The control performs an emergency stop.

An error message can only be cleared after the cause has been eliminated.

Error

To continue, you must clear this message.

An error message can only be cleared after the cause has been eliminated.

Warning

You can continue without clearing the message.

Most warnings can be cleared at any time; in some cases, the cause has to be eliminated first.

Information

You can continue without clearing the message.

You can clear the information at any time.

Note

You can continue without clearing the message.

The control displays the note until you press the next valid key.

No pending messages

The message menu is collapsed by default.

The control displays messages upon various events, for example:

  • Logical errors in the NC program
  • Impossible contour elements
  • Improper touch-probe inserts
  • Hardware updates

Content

Collapsed message menu on the information bar

When the control displays a new message, the arrow to the left of the message blinks. Click or tap this arrow to confirm acknowledgment of the message; the control then minimizes the message.

The control displays the following information in the collapsed message menu:

  • Message type
  • Message
  • Quantity of pending errors, warnings, and informational messages

Detailed messages

If you tap or click the symbol or within the message, the control expands the message menu.

Expanded message menu with pending messages

The control displays all pending messages in chronological order.

The message menu shows the following information:

  • Message type
  • Error number
  • Message
  • Date
  • Additional information (root cause, correction, information on the NC program)

Deleting messages

Messages can be deleted in the following ways:

  • CE key
  • CE button in the message menu
  • Delete all button in the message menu

Details

Press the Details button to show or hide internal information about the message. This information is of importance in case servicing is necessary.

Group

If you activate the Group toggle switch, the control displays all messages with the same error number in one row. This makes the list of messages shorter and easier to read.

Under the error number, the control displays the quantity of messages. Use CE to clear all messages of a group.

Service file

Click the Save service files button to open the Save service files window.

In the Save service files window, you can create service files in the following ways:

Service files help service technicians in troubleshooting the problem. The control saves data that provide information about the current machine and operation status, such as active NC programs up to 10 MB, tool data, and keystroke logs.

The file name of each service file consists of a user-defined name and a timestamp.

If you create multiple service files with the same name, the control saves a maximum of five files and then deletes the file with the oldest timestamp, if necessary. Make a backup of the service files you created (e.g., by moving them to a different folder).

Creating a service file manually

To create a service file manually:

    1. Expand the message menu

    1. Select Save service files
    2. The control opens the Save service file window.

    1. Enter the file name

    1. Press OK
    2. The control saves the service file in the TNC:\service directory.

    Creating a service file automatically

    You can specify up to five error numbers for which the control will automatically create a service file if one of these errors occurs.

    To specify a new error number:

      1. Expand the message menu

      1. Select Save service files
      2. The control opens the Save service file window.

      1. Select Setting for autosave
      2. The control opens a table of error numbers.

      1. Enter the desired error number
      2. Enable the Active check box
      3. If the error occurs, the control automatically creates a service file.
      4. Enter a comment, if applicable (e.g., to describe the problem)