Secure Remote Access

Application

Secure Remote Access (SRA) allows you to set up an encrypted connection between a PC and your control via the Internet. SRA allows the control to be displayed and operated on a PC, such as for service trainings or remote maintenance.

Requirements

  • Existing Internet connection
  • Network configuration with Advanced Network Configuration

  • The following settings in the VNC settings window:
    • Enable RemoteAccess and IPC check box is active
    • In the Enabling other VNC area, the Inquire or Permitted check box is active
  • The VNC menu item

  • PC with paid RemoteAccess software including the extension Secure Remote Access
  • HEIDENHAIN website

  •  
    Manual

    For more information, refer to the integrated help system of RemoteAccess.

    You can open the context-sensitive help function of the RemoteAccess software by pressing the F1 key.

Description of function

To navigate to this function:

Tools Secure Remote Access

The PC provides a ten-digit session ID for you to enter in the HEIDENHAIN Secure Remote Access window.

SRA enables connection via an VPN server.

In the Extended area, the control shows the progress of the connection setup.

The HEIDENHAIN Secure Remote Access window provides the following buttons:

Button

Function

Connect

The control starts the connection with the entered session ID.

Update

The control manually searches for updates for SRA.

The control automatically searches for available updates when you open the HEIDENHAIN Secure Remote Access window.

If an update is available, you can install it. The control restarts during the update.

Config.

The control opens the Network settings window.

Only for network specialists

Show log

The control opens the log files of the SRA.

Notes

If, in the VNC settings window, you set the Enabling other VNC setting to Inquire, you can permit or deny any connection.