Device diagnosis

The device diagnosis function provides detailed diagnostic information on a device or drive.

Via the evaluation time in the Timeline, you can define the values to be displayed for the time-related data.

Device tree

In the Device tree displayed on the left-hand side, you can select the device or drive whose diagnostic data you want to evaluate.

Navigation path

The Navigation path above the diagnostic window shows the current position in the device tree.

Structure of the diagnostic data

The diagnostic data have a consistent structure including a header and collapsible/expandable sections. The number of sections and their contents depend on the selected device or drive.

The header summarizes the most important characteristics of the device or drive. The symbol to the right gives you a first indication of the respective type.

The header is always visible so that you can see the header data at any time.

The other diagnostic data is subdivided into various sections. Each section has a title. By clicking this title, you can expand or collapse the section.

The "Status" section has special properties. On the device level (e.g. TE 360), the status indicates whether a signal is present (lamp is displayed in yellow with exclamation mark) or not (lamp is displayed in gray). If no data exists, the lamp is transparent. To see an evaluation of the signals, select the "HSCI" node in the device tree. Under "HSCI", the status lamps of error-free signals are displayed in green; in case of errors, they are displayed in red.

In order to visualize errors also in collapsed mode, TNCdiag highlights the title in red if at least one item in the section has an error.

If a section is expanded, you can show or hide additional information on each item of this section by clicking the [i] icon.

Depending on the selected device or drive, TNCdiag only expands the most important sections by default, the other sections are collapsed.

Exporting diagnostic data

With the Extras > Export device diagnosis as PDF file... command or the  icon in the diagnostics toolbar, you can write the diagnostic data to a PDF file.

For the export, all sections are expanded and additional information for each element is shown.

Magnify or reduce the view

Use the View > Zoom in and View > Zoom out commands to magnify or reduce the view in defined steps.

Alternatively, press the CTRL key and rotate the mouse wheel or use the CTRL+<PLUS> or CTRL+<MINUS> key combinations to zoom in and out. On a touchscreen you can use the usual two-finger gestures to do this.