Error description 330-0038

Error message

Axis not at test position

Cause of error

- The axis to be tested is not located at the test position (safe machine parameter positionMatch in CfgAxisSafety).
- The axis to be tested is not located at the test position (safe machine parameter positionDiffRef in CfgAxisSafety).
- Axis traverse direction is not correctly configured (machine parameter MP_signCorrActualVal, MP_signCorrNominalVal or entry in the DIR column of the motor table).

Error correction

- Press CE to acknowledge the error message and move the axis to the test position.
- Then test the axis.
- If the message appears although the axis is at the correct test position, check the configuration of the axis traverse direction and correct it if necessary.
- Inform your service agency